Terms of service

Wall Ball is software that clubs use to run registration, payments, schedules and team messages. Your club runs its own programs. The club, not Wall Ball, sets its prices, rosters, schedules, waivers, refund rules and codes of conduct, and is responsible for them.

• You must be 18 or older to have an account. Parents and guardians register players and act for them.
• Give accurate information, and keep your sign-in to yourself. You are responsible for what is done from your account.
• You may add a player only if you are that player's parent or legal guardian, or the club has asked you to.

• Card payments are processed by Stripe and paid to your club. Your agreement to pay is with your club.
• Your club may add an online payment fee when you pay by card. You are shown the amount before you pay. Paying by check or cash has no fee.
• Refunds, credits and disputes about fees are decided by your club under its own rules.
• If you choose a payment plan, you agree to pay each part when it is due.
• Wall Ball's own fee is a share of each card payment: 1% for a club whose team store we host and 3% for a club without one. There is no subscription and no other charge, and Wall Ball shows no ads.

Do not:

• Post anything unlawful, harassing, threatening or sexually explicit, or anything that puts a child at risk.
• Share another family's information outside the team or club it was shared with.
• Try to get into accounts, clubs or information that are not yours.
• Send spam, run automated tools against the service, or interfere with how it works.

Team threads are for the team. Clubs and Wall Ball may remove messages and may suspend accounts that break these rules.

Ask answers questions from your club's records. It can be wrong or out of date, for example when a schedule has just changed. Check the event itself or your coach for anything that matters, and use "Report inaccurate answer" when it gets something wrong. Ask is not for emergencies or for medical or safety decisions.

What you enter stays yours. You give us permission to store it and show it to your club and teams so the app can do its job. How we handle personal information is in the privacy policy.

Wall Ball connects to services run by others, such as Stripe for payments, Google for sign-in, and the team store. Their own terms apply when you use them.

We work to keep Wall Ball running, and we change it often. We may add, change or remove features, and the service may be unavailable at times. We may suspend or close an account that breaks these terms. You can stop using Wall Ball at any time and ask for your account to be deleted.

Wall Ball is provided as it is, without warranties of any kind, to the extent the law allows. Wall Ball does not run, supervise or insure any club, team, practice, game or event, and is not responsible for what happens at them or for the acts of a club, coach or other user.

To the extent the law allows, Valor Thread Company is not liable for indirect or consequential losses, and its total liability to you for any claim about the service is limited to the fees Wall Ball itself received from your payments in the twelve months before the claim, or one hundred US dollars if that is more.

When these terms change we update the date at the top. If a change is significant, we tell clubs and families in the app or by email before it takes effect. Using Wall Ball after that means you accept the new terms.

Write to your club at the address on its sign-in page, and it will reach us.